Medivet Acton

Acton Lane Veterinary Surgery

020 8992 6000

4.4 /5
132 reviews

346 Acton Lane, London, W3 8NX

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Parking is available on a small forecourt to the side of the practice allowing a maximum of three cars

We offer the Medivet Healthcare Plan at this practice

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Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri Bank Holiday
Sat  -  Open now

Our opening hours are subject to change.

Mon  -   - 
Tue  -   - 
Wed  -   - 
Thu  -   - 
Fri
Bank Holiday
Sat  - 

Our opening hours are subject to change.

Nearest 24 Hour Emergency Practice

Medivet 24 Hour Richmond

020 8878 6080

171 Lower Richmond Road, Mortlake, Richmond, SW14 7HX

Consult fee from £209 inc VAT. No charge for assessment by phone.

Meet the team

Vesi Trufcheva

Veterinary Surgeon


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Vesi Trufcheva

Veterinary Surgeon

I qualified as veterinary surgeon in 2006 from Trakia University, Bulgaria and I have been fortunate to work in EU and UK veterinary practices, which gave me broad experience of different professional and cultural approaches to veterinary policies and care. I have been working as a small animal vet in the UK since 2010. I have completed a rotational internship at a Referral Hospital and I have worked in independent and corporate practices, for the last 5 years as a senior vet at Medivet Acton. I have a particular interest in surgery and feline medicine. As a strong believer in the importance of team and personal development, I qualified as a clinical coach to support nursing training process, I have also mentored EMS students and supported junior vets with on-the-job training. As part of my ongoing personal development, I have been involved in clinical research and have presented an abstract at the ECVS annual scientific meeting. In 2023 I have been elected as BVA Council regional representative for London.

Melody Sellers

Student Veterinary Nurse


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Melody Sellers

Student Veterinary Nurse

Melody joined the Acton team in July 2022 as a patient care assistant and has now progressed to training as a Student Veterinary Nurse. She loves all things animal related and has a particular interest in lab work and general patient care. She has no pets at home currently but would love to have a dog and cat so they can be best friends!

Caron Bibby

Veterinary Nurse


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Reena Jeffrey

Veterinary Nurse


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Sasha Rainford

Client Care Assistant


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Sasha Rainford

Client Care Assistant

Sasha joined Medivet in September and really enjoys her role. Her passion is meeting new furry friends and interacting with the clients. Sasha loves that no two days are the same. Sasha loves birds and small furries!

  • Your vet in Acton

    We're a kind and caring team based in Greater London who are dedicated to delivering exceptional client and patient care. We offer a full range of veterinary services and facilities, including nurse clinics and dental procedures. We look forward to welcoming you and your pet to our practice.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.4 /5
132 reviews
Leave a Review
Facebook
5.0/5
Mar 12, 2024
Facebook Medivet
Fantastic staff who really care about the animals in their care. I can’t recommend them enough. They may not be flashy but their care is unparalleled.
Google
5.0/5
Mar 7, 2024
Google Medivet
I previously posted a negative review, but since then the staff has completely changed (for the better). Firstly, Sasha on reception is the most vivacious, caring, charismatic human, who my dog really connects with and will make you feel so valued and at ease. It’s actually my dogs favourite place, despite her medical issues, medication ect she is still so excited every time we go in. As an animal owner is so relieving she has such a positive association with the vet. Both vets are super sweet and have such a calming presence.
Google
4.0/5
Mar 6, 2024
Google Medivet
Very caring and helpful vet in an efficient and well managed surgery
Google
5.0/5
Mar 5, 2024
Google Medivet
Staff very friendly and very professional made me feel at ease and gave me great information, I definitely recommend
Facebook
5.0/5
Feb 9, 2024
Facebook Medivet
What a lovely place to have to take my dog. Such kind and caring staff (including all of them) Very knowledgeable. What a relief to hand my dog to someone I can trust.
Google
1.0/5
Feb 8, 2024
Google Medivet
Rude and careless staffs who sorts out customers’ emails! We did not raise up the voice or say any nasty words in the phone but just want to look for best solutions. We are threatened by them we will be refused by their service. It took my cat five months to wait for the neutering surgery. I might miss the phone call in the mid of waiting. But the representative has not contacted me through other ways.There’s changes of my contact details and I emailed them. But they did not tell the nurse. We ring the receptionist to check what is going on and she blamed the mistake on us not picking up the phone.
Google
5.0/5
Jan 27, 2024
Google Medivet
Medivet really care about my cats well-being & comfort
Google
5.0/5
Jan 21, 2024
Google Medivet
Great practice, very friendly and high standards of care.
Google
5.0/5
Jan 14, 2024
Google Medivet
Vassie and Karen are amazing staff- genuine, professional, caring and highly knowledgeable, I trust what they say 100 percent and I say this after the care and eventual euthanasia of my two cats and currently the care of my first dog.
Google
2.0/5
Jan 8, 2024
Google Medivet
The vets are good and the staff is nice overall, but starting to get really annoying because it takes too much effort to get things done. Twice in the last 4-5 months, they said I don't have any appointments booked, although I booked the appointments in person in the clinic. It usually takem them multiple reminders (as if it's my job to help them remember it) and 4-8 months to submit the insurance claims, and honestly i'm sick of hearing they're short on staff for the last 4 years.
Google
1.0/5
Jan 2, 2024
Google Medivet
Extremely unhelpful unlike the Whitton surgery. My dog had emergency surgery via Whitton while I was on holiday. I wanted to take him to the local (Acton) branch, as I'm unable to drive, simply to have his stitches removed and they wouldn't do it, and said I had to go back to the original surgery. The Whitton surgery advised it should be fine as records are held centrally, which would make sense. Not the service I expect after parting with £2,500+ to Medivet in the last fortnight for consultations, surgery, and medicine. Left me in a bit of a pickle and were rude about it, too, so I'm pretty unhappy. Whitton were great but this experience with Acton has left a bad taste in my mouth
Google
5.0/5
Dec 9, 2023
Google Medivet
All the staff are caring and patient to explain any concern about my pet. I am happy to take my pet there and knowing that she will see by caring Vet.